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Golden View

Terms and Conditions

Upon receipt of payment by Golden View, an email confirmation will be sent to the client with a copy of the gift voucher.
The voucher will indicate the number, the expiration date, the name of the client and the guest, the chosen menu and any messages requested by the client. Upon request, the guest will be sent an email with the gift voucher, containing all the information. The voucher can be used for a period of 6 months from the date of issue of the voucher. After this date the voucher will expire and will not be usable in any way.

N.B. the voucher is non-refundable.

Upon written request by the guest, the voucher may be transferred to third parties within the deadline. Should the number of guests change: decreasing: the extra portion paid will be managed with a gift from the staff; in excess: the cost of the other menus will be the same as the one already agreed.
Furthermore, everything that will be ordered in addition to what is provided in the voucher will be considered extra to be paid separately at the end of the event.

Covid-19

If, due to the existing health emergency, there are problems in using the voucher within the established terms, we will take into account the moment and we will decide with the client the best way to use the voucher.

Reservation and Cancellation

Reservations are required by the guest or the client, by email or telephone; the date will be agreed compatibly with the availability of place and time. The cancellation of the reservation is accepted with a notice of at least 72h, after which the voucher will expire and will not be refundable or reusable in any way. In the event that the guest does not show up on the fixed date without notice, the voucher will expire and will not be refundable or reusable in any way.

Extra voucher menus and requests

Any extra voucher requests, if more expensive, will be charged to the guest.
The choice of the menu is not strictly binding for the guest to request, without price increase and at our discretion, the possibility of coping with any special requests such as replacements of dishes with others of the same price range, or specific food needs, within the limits of the amount of the voucher.
The menu proposed in the invitation may undergo changes related to the seasonality of the products.
Therefore, the menu proposed at the time of the request may be subject to change or no longer available. In this case, Golden View will be responsible for proposing alternative equivalents.

Privacy disclaimer

Regarding the protection of personal data: Pursuant to EU Reg. 679/2016, we declare that the data are collected for the purpose of communicating information on our initiatives. These data will be processed electronically in accordance with the laws in force. The interested party enjoys the rights of the aforementioned decree; at any time you can decide to delete your data by writing to prenota@goldenview.it

The data controller is CRASSO s.r.l.s. , by Giorgio Francesco Grasso
Via de Bardi 58R. 50124 Florence